Contact us 24 hours a day, 7 days a weekIf you have any questions or comments:
Send us an e-mail or call us at 1.888.232.4535
For questions and/or assistance with our aerie product, please call 1.800.807.3783.
Representatives are available 7 days a week from 8am - 9pm
For customers in Mexico:
Call us at 01.800.083.4962
For customers in the Netherlands:
Call us at 0800.022.9111, prompt 888.232.4535
Phone number will be answered in English
American Eagle Outfitters
77 Hot Metal Street
Pittsburgh, PA 15203
At the end of each 3-month earning period, we'll automatically send your Reward by mail to show you what's new at AE, AEO Factory Store or Aerie. The number of Points you've earned will determine the discount that you will receive. It all comes down to how much you love shopping at AE, AEO Factory Store or Aerie! Rewards will be valid for 15%, 20%, 30% or 40% off one purchase of up to $500 USD/CAD. And, don't forget you can access your account online anytime to check out how many Points you need to earn a Reward.
Rewards are not valid toward previously purchased merchandise or the purchase of gift cards. They are not redeemable for cash, nor are they valid with any other coupon or money card. Rewards are good for one-time use only and will expire on the date printed on the coupons (about 1 month). Rewards are not transferable, may not be reproduced, and any Reward lost or stolen will not be replaced. Rewards are not valid toward previously purchased merchandise or the purchase of Gift Cards. Rewards must be surrendered at the time of redemption.