Contact us 24 hours a day, 7 days a weekIf you have any questions or comments:
Send us an e-mail or call us at 1.888.232.4535
For questions and/or assistance with our aerie product, please call 1.800.807.3783.
Representatives are available 7 days a week from 8am - 9pm
For customers in Mexico:
Call us at 01.800.083.4962
For customers in the Netherlands:
Call us at 0800.022.9111, prompt 888.232.4535
Phone number will be answered in English
American Eagle Outfitters
77 Hot Metal Street
Pittsburgh, PA 15203
New International Features
While we are busy opening new stores around the globe, we are also constantly updating our online experience so we can bring you the best of AE, AEO Factory Store and Aerie. You can now set your international preferences for Ship to Country, Language and Currency.
Ship to country
Set your Ship to Country so we can present information specific to your shipping location. Changing the Ship to Country could impact the pricing of your cart. Flat rate international shipping is US $50 and US $35 to Mexico. Orders will be shipped in 5 to 14 business days and delivered by your local postal authority.
Choose from 11 different languages to read the International Welcome Page, Help Section, and special Help tips. Customer service and order related communications will be in English.
Set your currency preference to view prices in over 50 currencies. Credit Cards will be charged in the currency you choose.