Contact us 24 hours a day, 7 days a weekIf you have any questions or comments:
Send us an e-mail or call us at 1.888.232.4535
For questions and/or assistance with our aerie product, please call 1.800.807.3783.
Representatives are available 7 days a week from 8am - 9pm
For customers in Mexico:
Call us at 01.800.083.4962
For customers in the Netherlands:
Call us at 0800.022.9111, prompt 888.232.4535
Phone number will be answered in English
American Eagle Outfitters
77 Hot Metal Street
Pittsburgh, PA 15203
All orders to international addresses must be placed on ae.com, aeofactorystore.com and/or aerie.com. Our call center will gladly place your online order. We are unable to ship more than 20 items per order to international addresses. Orders shipping to Mexico must be under $300 in merchandise.
AE cannot ship fragrance items to addresses outside of the continental United States.
Some items may be shipped from an AE, aerie or Factory store in the United States. Items shipping from a US store cannot be shipped outside of the continental United States.
American Eagle Outfitters makes no representation that materials on this site are appropriate or available for use in locations outside the United States.