Contact us 24 hours a day, 7 days a weekIf you have any questions or comments:
Send us an e-mail or call us at 1.888.232.4535
For questions and/or assistance with our aerie product, please call 1.800.807.3783.
Representatives are available 7 days a week from 8am - 9pm
For customers in Mexico:
Call us at 01.800.083.4962
For customers in the Netherlands:
Call us at 0800.022.9111, prompt 888.232.4535
Phone number will be answered in English
American Eagle Outfitters
77 Hot Metal Street
Pittsburgh, PA 15203
Using a Discount Code
Every valid coupon on ae.com, aeofactorystore.com and/or aerie.com, whether mailed to your home or e-mailed to you, has a Discount Code. Enter this code on the Shopping Bag page and then click on APPLY CODE to receive your discount. Only one coupon or discount of any type may be used at a time. Some coupons may be exclusive to purchases online, for a specific brand or an in-store purchase only. Please check your coupon for details and expiration information. No coupons are redeemable for cash, nor are they valid toward any previously purchased merchandise or the purchase of merchandise certificates or Gift Cards.