Contact us 24 hours a day, 7 days a weekIf you have any questions or comments:
Send us an e-mail or call us at 1.888.232.4535
For questions and/or assistance with our aerie product, please call 1.800.807.3783.
Representatives are available 7 days a week from 8am - 9pm
For customers in Mexico:
Call us at 01.800.083.4962
For customers in the Netherlands:
Call us at 0800.022.9111, prompt 888.232.4535
Phone number will be answered in English
American Eagle Outfitters
77 Hot Metal Street
Pittsburgh, PA 15203
Order History + Tracking
Tracking orders shipped to U.S. Addresses
Order history and tracking are available to US customers here. American Eagle Outfitters can tell you where your order is in the shipping process when you provide your order number and e-mail address. If you are a registered user, you do not need to provide your order number. As a registered user, simply sign in to view your order history by date or order number. Then you may view your order history and the status and locations of current orders in real time.