Contact us 24 hours a day, 7 days a weekIf you have any questions or comments:
Send us an e-mail or call us at 1.888.232.4535
For questions and/or assistance with our aerie product, please call 1.800.807.3783.
Representatives are available 7 days a week from 8am - 9pm
For customers in Mexico:
Call us at 01.800.083.4962
For customers in the Netherlands:
Call us at 0800.022.9111, prompt 888.232.4535
Phone number will be answered in English
American Eagle Outfitters
77 Hot Metal Street
Pittsburgh, PA 15203
Creating an Account/Sign In
Follow these easy steps to create an account:
- Click on the My Account link at the top of the page.
- On the Account Sign In page, click on the 'Create Account' button.
- Under the Account Setup section enter your name and e-mail address.
- For your security, create a password.
- So we can send you something special on your birthday, please select your birthday month, date and year. You also must be older than 13 years old to create an American Eagle Outfitters Account online.
- If you would like to receive special offers and news on the latest styles and events from AE, AEO Factory Store and/or Aerie check the box for the AEO brands you would like to sign up for to receive emails.
- The last step in signing up for an account is to click on the 'Create Account' button at the bottom of the page.
- Enter e-mail address and password each time you want to sign in to ae.com, aeofactorystore.com and aerie.com.