Contact us 24 hours a day, 7 days a weekIf you have any questions or comments:
Send us an e-mail or call us at 1.888.232.4535
For questions and/or assistance with our aerie product, please call 1.800.807.3783.
Representatives are available 7 days a week from 8am - 9pm
For customers in Mexico:
Call us at 01.800.083.4962
For customers in the Netherlands:
Call us at 0800.022.9111, prompt 888.232.4535
Phone number will be answered in English
American Eagle Outfitters
77 Hot Metal Street
Pittsburgh, PA 15203
Change Your Password
You may change your password easily by signing in to My American Eagle Account and editing your account information. You will need to enter your new password twice, once to create it and once to confirm it. If you have forgotten your password and requested that we send you a new one through the Forgot Your Password? page. Please note you should go to the Change Password page immediately to create a new password. It is important that your password is easy for you to remember and difficult for others to figure out. You should change your password every time you ask us to send you a new password.