Contact us 24 hours a day, 7 days a weekIf you have any questions or comments:
Send us an e-mail or call us at 1.888.232.4535
For questions and/or assistance with our aerie product, please call 1.800.807.3783.
Representatives are available 7 days a week from 8am - 9pm
For customers in Mexico:
Call us at 01.800.083.4962
For customers in the Netherlands:
Call us at 0800.022.9111, prompt 888.232.4535
Phone number will be answered in English
American Eagle Outfitters
77 Hot Metal Street
Pittsburgh, PA 15203
Shipping + Handling
Currently, ae.com, aeofactorystore.com and aerie.com ships to all Canadian provinces. At this time, Standard shipping by CanadaPost is the only home delivery option available to Canadian customers. Embassy and military shipments are not available.
|Order Value||CanadaPost Standard|
|$0.00 - 99.99||$15.00|
|$100.00 or More||FREE|
Express shipping to Canadian addresses is not available at this time.