Contact us 24 hours a day, 7 days a weekIf you have any questions or comments:
Send us an e-mail or call us at 1.888.232.4535
For questions and/or assistance with our aerie product, please call 1.800.807.3783.
Representatives are available 7 days a week from 8am - 9pm
For customers in Mexico:
Call us at 01.800.083.4962
For customers in the Netherlands:
Call us at 0800.022.9111, prompt 888.232.4535
Phone number will be answered in English
American Eagle Outfitters
77 Hot Metal Street
Pittsburgh, PA 15203
Use the following payment methods for orders placed online and by calling 1.888.232.4535: the AE, AEO Factory Store and/or Aerie Gift Card, American Express, Novus Discover, MasterCard, and Visa. Debit cards must have a MasterCard or Visa logo in order to be accepted. We cannot accept checks, cash, or money orders as payment.
For your convenience you can display ae.com and aerie.com prices in over 50 currencies. Credit card payments will be charged in the currency you choose.
American Eagle Outfitters will not honor gift exemptions on Canadian orders.
Currently, the AE Credit Card, the private-label credit card for American Eagle Outfitters, is not available for Canadian customers.