Contact us 24 hours a day, 7 days a weekIf you have any questions or comments:
Send us an e-mail or call us at 1.888.232.4535
For questions and/or assistance with our aerie product, please call 1.800.807.3783.
Representatives are available 7 days a week from 8am - 9pm
For customers in Mexico:
Call us at 01.800.083.4962
For customers in the Netherlands:
Call us at 0800.022.9111, prompt 888.232.4535
Phone number will be answered in English
American Eagle Outfitters
77 Hot Metal Street
Pittsburgh, PA 15203
International Shipping + Handling
To see shipping and handling information for your country, change your Shipping country by clicking Ship To: at the top of our site.
International deliveries cannot be made to post office boxes. To track orders shipping to international addresses, use the Track Order functionality on ae.com. If the tracking results show that your package was delivered, follow up with your local post office or shipping carrier (DHL Express or USPS Global Express) as per the shipping information provided in ae.com.