Contact us 24 hours a day, 7 days a weekIf you have any questions or comments:
Send us an e-mail or call us at 1.888.232.4535
For questions and/or assistance with our aerie product, please call 1.800.807.3783.
Representatives are available 7 days a week from 8am - 9pm
For customers in Mexico:
Call us at 01.800.083.4962
For customers in the Netherlands:
Call us at 0800.022.9111, prompt 888.232.4535
Phone number will be answered in English
American Eagle Outfitters
77 Hot Metal Street
Pittsburgh, PA 15203
PayPal Credit® is exclusively available for online purchases. PayPal Credit® is not offered in any AE, AEO Factory Store or Aerie store and cannot be applied for over the phone. To select PayPal Credit®, choose PayPal Credit® at Step 2: Payment Info. and follow the instructions. Returns to our fulfillment center will be credited back to your PayPal Credit® account. Returns to any AE, AEO Factory Store and/or Aerie store will be refunded by an AE Gift Card. Shipping is not refunded.