|ORDER VALUE||STANDARD||2ND DAY||OVERNIGHT||RETURNS|
|$50 OR MORE||FREE||$15||$20||Varies*|
*Varies by shipping method. Standart carrier rates apply. Returning to a store is always free.
Whether you bought your items online, by phone or in any of ourstores, you can return or exchange them at any AEO, Aerie or AEO Factorystore in the United States.
If you received items by mail, it's easy to send them back! Findyour order, print a return label and take it to the post office to ship it.
Need more info? Check out our Full Return Policy.
Find the looks you love & we'll hold them for you at your favorite AEO or Aerie Store, no payment needed. Here's how it works:
Find an item and Reserve In Store to get started. Reserve up to 5 items per day then look for an email or text confirmation. As long as the store is open, we'll get back to you within an hour.
Stop in and try on your reserved items. We'll hold them until the store closes the next day.
Simple as that.
In what stores can I use Reserve, Try & Buy?
Reserve, Try & Buy is now available in all US and Canadian AEO & Aerie stores.
How long will my reserved items be held in store?
Once we let you know your order is reserved, we'll hold the items at your favourite store until the end of the next business day.
How many items can I reserve?
You may hold a total of 5 items per day/per store. Note: We'll send you a separate message for each reserved item.
What price will I pay for the i