|$50 OR MORE||FREE||$15||$20||Varies✝|
*Excludes clearance products.
**Automatic free shipping valid for orders of $50 USD or more. Standard carrier rates apply to all other orders.
✝Shipping costs determined by size and weight of package.
Whether you bought your items online, by phone or in any of our stores, you can return or exchange them at any AEO, Aerie or AEO Factory store in the United States and Canada.
If you received items by mail, it's easy to send them back! Print a label from the Track Order page, then take it to the post office to ship it.
Need more info? Check out our Full Return Policy.
Find the looks you love & we'll hold them for you at your favorite AEO or Aerie Store, no payment needed. Here's how it works:
Find an item and Reserve In Store to get started. Reserve up to 5 items per day then look for an email or text confirmation. As long as the store is open, we'll get back to you within an hour.
Stop in and try on your reserved items. We'll hold them until the store closes the next day.
Simple as that.
In what stores can I use Reserve, Try & Buy?
Reserve, Try & Buy is now available in all US and Canadian AEO & Aerie stores.