Contact us 24 hours a day, 7 days a weekIf you have any questions or comments:
Send us an e-mail or call us at 1.888.232.4535
For questions and/or assistance with our aerie product, please call 1.800.807.3783.
Representatives are available 7 days a week from 8am - 9pm
For customers in Mexico:
Call us at 01.800.083.4962
For customers in the Netherlands:
Call us at 0800.022.9111, prompt 888.232.4535
Phone number will be answered in English
American Eagle Outfitters
77 Hot Metal Street
Pittsburgh, PA 15203
To redeem your AE Money Card® as an online coupon, enter the unique 20-digit discount code prior to checking out on the Shopping Bag page. If you would prefer to redeem your AE Money Card® on a phone order call 1.888.232.4535 and tell the representative the unique 20-digit discount code on the AE Money Card®. Orders placed online or over the phone must total the minimum redemption amount before shipping charges are applied in order to qualify for the AE Money Card® discount. To redeem your AE Money Card® while making a purchase at any AE, AEO Factory Store and/or Aerie store just present your AE Money Card(s)® to the store associate while checking out.For online or phone orders you may redeem up to three (3) AE Money Card®s with every purchase totaling the redemption amount. AE Money Card®s cannot be combined with any other discount expect for online automatic discounts that do not require a discount code or unless otherwise specified by American Eagle Outfitters.The AE Money Card® is not valid towards previously purchased merchandise or the purchase of merchandise certificates or gift cards. The AE Money Card® is not redeemable for cash, nor is it valid with any other coupon/discount code. To find out when your AE Money Card® can be redeemed, please check the back of your card for valid date(s) information.Canadian customers shopping online or in any AE store may redeem the face value of the AE Money Card® as a discount in U.S. dollars.