Contact us 24 hours a day, 7 days a weekIf you have any questions or comments:
Send us an e-mail or call us at 1.888.232.4535
For questions and/or assistance with our aerie product, please call 1.800.807.3783.Representatives are available 7 days a week from 8am - 9pm EST
For customers in Mexico:
Call us at 01.800.083.4962
For customers in the Netherlands:
Call us at 0800.022.9111, prompt 888.232.4535.Phone number will be answered in English
For customers in United Kingdom:
Call us at 0845 3088 777Representatives are available from 12pm -12am GMT
American Eagle Outfitters
77 Hot Metal Street
Pittsburgh, PA 15203
Using an AE Money Card®
To redeem your AE Money Card® as an online coupon, enter the unique 20-digit discount code prior to checking out on the Shopping Bag page. If you would prefer to redeem your AE Money Card® on a phone order call 1.888.232.4535 and tell the representative the unique 20-digit discount code on the AE Money Card®. To qualify for the AE Money Card® discount, all orders must meet the minimum redemption amount before shipping charges are applied. To redeem your AE Money Card® while making a purchase at any AE, AEO Factory Store and/or Aerie store just present your AE Money Card(s)® to the store associate while checking out.
The AE Money Card® is not redeemable for cash, nor is it valid with any other coupon/discount code except for online discounts that do not require a discount code or unless otherwise specified by American Eagle Outfitters. To find out when your AE Money Card® can be redeemed or other redemption details, please check the back of your card for coupon details.
Canadian customers shopping online or in any AE store may redeem the face value of the AE Money Card® as a discount in U.S. Dollars.