Return, Refund and Exchange Policy
WANT TO CHAT? WE'RE HERE FOR YOU!
If you're not completely happy with a purchase you can return it for a full refund.
In-store returns and orders purchased with OXXO or gift cards will be refunded in the form of a gift card.
Mailed returns will be refunded back to your original payment method.
There is no time limit for returns and exchanges.
Shipping costs are non-refundable.