|ORDER VALUE||STANDARD||2ND DAY||OVERNIGHT||RETURNS|
|$50 OR MORE||FREE||$15||$20||Varies*|
*Varies by shipping method. Standart carrier rates apply. Returning to a store is always free.
Whether you bought your items online, by phone or in any of ourstores, you can return or exchange them at any AEO, Aerie or AEO Factorystore in the United States.
If you received items by mail, it's easy to send them back! Findyour order, print a return label and take it to the post office to ship it.
Need more info? Check out our Full Return Policy.
Find the looks you love & we'll hold them for you at your favorite AEO or Aerie Store, no payment needed. Here's how it works:
Find an item and Reserve In Store to get started. Reserve up to 5 items per day then look for an email or text confirmation. As long as the store is open, we'll get back to you within an hour.
Stop in and try on your reserved items. We'll hold them until the store closes the next day.