|ORDER VALUE||STANDARD||2ND DAY||OVERNIGHT||RETURNS|
|$50 OR MORE||FREE||$15||$20||Varies*|
*Varies by shipping method. Standart carrier rates apply. Returning to a store is always free.
Whether you bought your items online, by phone or in any of ourstores, you can return or exchange them at any AEO, Aerie or AEO Factorystore in the United States.
If you received items by mail, it's easy to send them back! Findyour order, print a return label and take it to the post office to ship it.
Need more info? Check out our Full Return Policy.
Stop in and try on your reserved items. We'll hold them until the store closes the next day.
Simple as that.
In what stores can I use Reserve, Try & Buy?
Reserve, Try & Buy is now available in all US and Canadian AEO & Aerie stores.
How long will my reserved items be held in store?
How many items can I reserve?
What price will I pay for the item I reserved?
You will pay the lowest in-store price for the item. Online only discount codes will not apply.
Where do I pick up my order?
Is everything available online also available in stores?
How can I check the status of my order?
Why don't I see Reserve, Try & Buy in the App?
Download the latest version of the AEO App.