Contact us 24 hours a day, 7 days a weekIf you have any questions or comments:
Send us an e-mail or call us at 1.888.232.4535
For questions and/or assistance with our aerie product, please call 1.800.807.3783.
Representatives are available 7 days a week from 8am - 9pm
For customers in Mexico:
Call us at 01.800.083.4962
For customers in the Netherlands:
Call us at 0800.022.9111, prompt 888.232.4535
Phone number will be answered in English
American Eagle Outfitters
77 Hot Metal Street
Pittsburgh, PA 15203
PayPal is exclusively available for online purchases. PayPal is not offered in any AE, AEO Factory Store or Aerie store and cannot be applied for over the phone. With a PayPal account you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchase you make. To select PayPal, choose PayPal at Step 2: Payment Info. and click the Next Step button. Review all the information and then click the Login to PayPal button. You will automatically proceed to paypal.com to complete your payment. We require that your PayPal account be verified and your shipping address be confirmed with PayPal. Returns to our fulfillment center will be credited back to your PayPal account. Returns to any AE, AEO Factory Store or Aerie store will be refunded by an AE Gift Card. Shipping is not refunded.