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If you have any questions or comments:Send us an e-mail or call us at 1.888.232.4535
American Eagle Outfitters, Inc.
77 Hot Metal Street
Pittsburgh, PA 15203
U.S. Return Policy
You may return any online purchases to any AE and/or aerie store or by mailing item(s) to our fulfillment center at the following address:
American Eagle Outfitters
Attention: Returns Department
Retail Distribution West LLC
1301 N. Davis Avenue
Ottawa, KS 66067
You will be credited for the cost of the item(s) and applicable taxes. Shipping is not refunded
To return or exchange online purchases at an AE and/or aerie store, please take the packing slip included with your order and the credit card used for the original purchase. The packing slip will serve as your receipt. If you don't have your packing slip, you'll be credited the current price of the item in the form of an AE Gift Card. If PayPal was used for the original purchase, an AE Gift Card will be issued. Shipping is not refunded. To find the AE and/or aerie store nearest you, please use our store locator, or call toll-free 1.888.232.4535 and select option No. 3


