Contact us 24 hours a day, 7 days a weekIf you have any questions or comments:
Send us an e-mail or call us at 1.888.232.4535
For questions and/or assistance with our aerie product, please call 1.800.807.3783.
Representatives are available 7 days a week from 8am - 9pm
For customers in Mexico:
Call us at 01.800.083.4962
For customers in the Netherlands:
Call us at 0800.022.9111, prompt 888.232.4535
Phone number will be answered in English
American Eagle Outfitters
77 Hot Metal Street
Pittsburgh, PA 15203
Using the Address Book
Create a personalized Address Book to record and store shipping addresses. You may use the nickname of each address in your Address Book to select the appropriate shipping address when it's time to check out. Shopping Interests Save preferences for clothes you like and sizes you wear so that we can create a more personalized experience for you on ae.com. Update your preferences anytime by Editing Your Account. Save your Shopping Bag When you are signed into your American Eagle Outfitters Account, you can keep items in your shopping bag for later visits. Item availability is not guaranteed.