Contact us 24 hours a day, 7 days a weekIf you have any questions or comments:
Send us an e-mail or call us at 1.888.232.4535
For questions and/or assistance with our aerie product, please call 1.800.807.3783.
Representatives are available 7 days a week from 8am - 9pm
For customers in Mexico:
Call us at 01.800.083.4962
For customers in the Netherlands:
Call us at 0800.022.9111, prompt 888.232.4535
Phone number will be answered in English
American Eagle Outfitters
77 Hot Metal Street
Pittsburgh, PA 15203
Using an AE Money Card®
To redeem your AE Money Card® as an online coupon, enter the unique 20-digit discount code prior to checking out on the Shopping Bag page. If you would prefer to redeem your AE Money Card® on a phone order call 1.888.232.4535 and tell the representative the unique 20-digit discount code on the AE Money Card®. To qualify for the AE Money Card® discount, all orders must meet the minimum redemption amount before shipping charges are applied. To redeem your AE Money Card® while making a purchase at any AE, AEO Factory Store and/or Aerie store just present your AE Money Card(s)® to the store associate while checking out.
In AE, AEO Factory Store and Aerie stores you may redeem an unlimited number of AE Money Cards®, if all qualifications are met.
The AE Money Card® is not redeemable for cash, nor is it valid with any other coupon/discount code except for online discounts that do not require a discount code or unless otherwise specified by American Eagle Outfitters. To find out when your AE Money Card® can be redeemed or other redemption details, please check the back of your card for coupon details.