Contact us 24 hours a day, 7 days a weekIf you have any questions or comments:
Send us an e-mail or call us at 1.888.232.4535
For questions and/or assistance with our aerie product, please call 1.800.807.3783.
Representatives are available 7 days a week from 8am - 9pm
For customers in Mexico:
Call us at 01.800.083.4962
For customers in the Netherlands:
Call us at 0800.022.9111, prompt 888.232.4535
Phone number will be answered in English
American Eagle Outfitters
77 Hot Metal Street
Pittsburgh, PA 15203
Because we have stores in all 50 states, all state tax laws apply to your American Eagle Outfitters order. American Eagle Outfitters follows the guidelines for each state as they pertain to your order.
Taxes and shipping for U.S. orders are not confirmed until the order is packed and about to ship, which means the total on the invoice may vary slightly from the total on the order confirmation notice. For Canadian orders, American Eagle Outfitters adds all applicable taxes and duties, including excise taxes, duty and Canadian GST and PST, to your total automatically when you order. Please see the Canada help section for more information. For other international orders, DHL, USPS or local country affiliates will charge the recipient all applicable duty, taxes, and/or brokerage fees C.O.D. in the local currency at the time of delivery. Any tax and duty information provided in checkout are estimates for information purposes only. Please see the International help section for more information.