Contact us 24 hours a day, 7 days a weekIf you have any questions or comments:
Send us an e-mail or call us at 1.888.232.4535
For questions and/or assistance with our aerie product, please call 1.800.807.3783.
Representatives are available 7 days a week from 8am - 9pm
For customers in Mexico:
Call us at 01.800.083.4962
For customers in the Netherlands:
Call us at 0800.022.9111, prompt 888.232.4535
Phone number will be answered in English
American Eagle Outfitters
77 Hot Metal Street
Pittsburgh, PA 15203
Order History + Tracking
Orders shipped to Canada can be tracked only through CanadaPost.ca.
All Canadian shipments originate in the United States. Tracking does not become available until the order crosses the border which can take up to 2 days from shipping. Tracking updates originate in Windsor when the packages enter the Canadian Post mail stream.