By Email
If you have a question or comment, please click on the category below to drop us a line. We'll get back to you within 2 business days.
By Phone
ae.com Customer Service:
1-888-232-4535
(24 hours a day)
AE Credit Card Customer Service:
1-800-843-0875
(8a.m. - 11p.m. Mon - Sat) (9a.m. - 9p.m. Sun)
AEREWARD$ Customer Service
1-800-340-0532
(English 24 hours a day) (Spanish & French 8a.m. - midnight EST)
By Mail
AE Customer Service
150 Thorn Hill Drive
Warrendale, PA 15086
American Eagle Outfitters Canada
Customer Relations
450 Courtneypark Drive West
Mississauga, Ontario
L5W 1Y6
Attention: Manager – Marketing & Store Communications
AE Credit Card & Quick Credit
GEMB
P.O. Box 530942
Atlanta GA, 30353-0942
AE Visa Card
P.O. Box 960013
Orlando, FL 32896-0013