Bring your items to any AE or Aerie store in Canada for easy, free returns and exchanges.
To find the closest store, use our store locator
Returns + exchanges by mail
If you ordered items online or through the AE|Aerie APP, you can ship your items back to us for a return or an exchange. If possible, reuse the original packaging to send them back. Please note that we are no longer including physical free return labels in your order. You can reference below information to complete your return or exchange.
For Exchanges:
Exchange requests cannot be processed for orders paid with PayPal, AfterPay, cash, or Gift Cards.